Fujitsu Advance Exchange - Extended service agreement - replacement - 1 year - shipment - 8x5 - NBD

The Fujitsu Advance Exchange Service Program offers whole-unit, next business day replacement for scanner equipment that cannot be repaired through technical support. It is available in all 50 states to help minimize downtime and applies to most models of Fujitsu scanners. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2pm PST, or else on the next business day for requests received later. The cost of the Advance Exchange program includes parts, labor and shipping to and from the customer. Main Specifications Product Description Fujitsu Advance Exchange extended service agreement - 1 year - shipment Type Extended service agreement Service Included Replacement Location Shipment Full Contract Period 1 year Response Time Next business day Service Availability 8 hours a day / 5 days a week General Type Extended service agreement Service Included Replacement Location Shipment Full Contract Period 1 year Response Time Next business day Service Availability 8 hours a day / 5 days a week Details Service & Support Details Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday