Return Policy
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**Weekend orders will be processed first thing Monday morning**
Free shipping available for the contiguous United States, some restrictions may apply.
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Mission Statement
1st Run is an industry leader, offering turnkey solutions for Knowledge Management, Front End Production and Forms Processing. 1st Run specializes in Production Scanning and Storage Hardware, providing full maintenance and support on all hardware and software sold.
In addition, 1st Run maintains a fully staffed Service Bureau providing Image and OCR Scanning, Forms Development, Backfile Conversions, Data Transfer and CD-ROM Duplication. Our company name says SERVICE and that is what we pledge. With over twenty three years in business, we are world renowned for the prompt, efficient and economical service we provide to companies, large and small.
Factory Trained Service Center
Can you afford to have your scanner off-line for any length of time? We are the "Premier East Coast Factory Trained Service Provider" for Fujitsu, Panasonic, Canon, Ideal and Böwe Bell & Howell. We offer the most competitive pricing on all our annual contracts and we include quarterly preventive maintenance visits.
ALL REPAIRS GUARANTEED FOR 30 DAYS
Authorized Service Reseller
We have service contracts available for
- Fujitsu
- Panasonic
- Kodak
- Böwe Bell & Howell
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- Canon
- Contex/Ideal
- Plasmon Storage Devices
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Parts
Available for all of the scanners we sell.
Depot Repair
Add value and ensure customer satisfaction with depot service and support from 1st Run. You can count on superior diagnostic capabilities, exceptional technical expertise of 1st Run employed depot technicians, and customized turnkey programs to meet your specific requirements.
State-of-the-art facilities provide full depot customer service capabilities. 1st Run has what it takes to do the job right.
- Extensive parts inventory
- State of the art diagnostics
- Factory trained technicians
- Manufacturer warranty repair
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- Advanced exchange
- Expedited repair service
- New system migration
- Refurbished Upgrades
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