Return Policy

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**Weekend orders will be processed first thing Monday morning**

Free shipping available for the contiguous United States, some restrictions may apply.

RETURN POLICY

  

SCANNERS

 
Returns are entirely subject to manufacturer's policy. A restocking charge may apply.  
 
Dependent on the particular manufacturer's policy, some items are not eligible for returns or exchange.

If you are not sure this system will handle your application, please contact the manufacturer to check before ordering.
 

NO RETURNS OR EXCHANGE on any CANON products.  All sales are final.

 

NO RETURNS OR EXCHANGE  on refurbished scanners.  All sales are final.

 

NO RETURNS OR EXCHANGE  on parts.  All sales are final.

 

CONSUMABLES

 

NO RETURNS OR EXCHANGE  for consumables. 

  

SOFTWARE                                                                                                            

 

NO RETURNS OR EXCHANGE  for software. Software items are non-refundable. Before purchase, please call us to make sure that you buy the right software/ no. of licenses.

  

WARRANTIES & SERVICE CONTRACTS                                                                   

  

Kodak  reserves the right to inspect the Product and site installation to confirm that they meet Kodak's standards of service.

"Good condition" is defined as: proper operating condition, without any unauthorized modifications and all safety features in working condition, in accordance with manufacturer’s product performance specifications.

Product that do not meet these standards will not be accepted for a Maintenance Agreement. 

At Kodak’s discretion, such inspection and any repairs, including overhaul, necessary to bring the Product up to Kodak’s minimum conditions for service shall be treated as Per Call Service.  

 

 

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